Customer Support

"Cavern Course, learning line skills by the crawl, walk, run method is great. Starting with a demonstration of the skill on land then my practice on land, then eyes closed being quizzed before gearing up really helps. All demonstrations were professional and I have no doubt of your mastery of all the skills, the course was conducted professionally. The check of my gear and help and suggestions for how to set my gear up was great. It helped me make adjustments to my gear that I thought was rigged correctly. All suggestions, especially the ones for marking of gear (reels) knots in lines, etc., were all well-articulated and you were even able to work in examples so that the suggestions would be reinforced.

"Your flexibility of the schedule is beyond anything I have experienced before. You also were not just running me through the course; you went above and beyond what any other instructor would have to ensure I learned the skills. I had my gear; I also understood that I was required to have specific gear as a minimum for the course. You were able to provide me a canister light once after I ran mine down you also loaned me a spare mask for a few days until I purchased my own. I cannot think of any negative point to the course. Over all it's a great course I have recommended it to all my friends and will gladly recommend Rick and GDI for only the highest quality instruction. You set that bar high, Good Job!"—Richard S., Orlando, Florida

We both really appreciate your assistance earlier this week ascertaining the correct fit and sizing for our BCD's. Personally, I was amazed at the complexity involved to get mine to fit correctly, and grateful that we were able to accomplish this. Thank goodness Zeagle offers a modular design. With our dive trip two weeks away (March 1st), we look forward to evaluating our new gear in the water, and enjoying our Zeagle BCD's Thank you
-Marybeth and John NY